CONTACT VALO ART           EMAIL : info@valoart.com                    CALL :   1.888.597.6667 (toll free)    MAIL :    PO Box 130504                                                                                Houston, TX 77219-0504 ORDER & PROCESSING INFO PROCESS AND SHIPPING TIME: VALO ART makes every effort to ship your order quickly. Please allow 2-3 business days to process your order. Shipping via standard UPS ground will take an additional 3-5 business days. This is for in-stock items. Out of stock items could take up to four weeks to ship. For additional shipping options please call us at : 713 868 2346 or e-mail us and we will help you find an alternative that will suit your needs. PLEASE NOTE: WE DO NOT SHIP TO P.O. BOXES! PURCHASING: The easy, secure way to pay - Paypal. Through Paypal we accept all major credit cards, debit cards, bank transfers, and PayPal payments hassle-free. Website Payments are: Easy. It’s simple... just select your prints then click the add to cart button. Use the view cart button to keep track of your order, and/or make your purchase – all of this in just minutes. Secure. Paypal uses industry-leading fraud-prevention systems to keep your payments safe and secure. Complete. You don’t need a  PayPal account. Just purchase the items in your cart. GUARANTEE: If you are not fully satisfied with the print that you have ordered, you may exchange it within 30 days of receipt for another print of equal value or a cash or charge refund of 75% of the purchase price (there is a 25% re-stocking and processing fee on refunds). If you decide to exchange a print it must be returned in its original condition in order to make an exchange or to receive a refund. Please contact us at info@valoart.com for return address and instructions. BBB MEMBER: Shop safely - VALO ART is a member of the Better Business Bureau. SECURITY:  VALO ART is committed to protecting the privacy of our customers and to providing a secure and safe shopping experience, which is why we utilize payments through Paypal. Maintaining the security of your personal information is extremely important to us. Order information is encrypted during transmission using industry-standard SSL (Secure Sockets Layer) technology. Off-line information is also protected and is accessible only to those authorized personnel for whom it is necessary to access such information. If you have any questions at all about our policies, please contact us at info@valoart.com YOUR INFORMATION STAYS WITH US:  VALO ART never sells or distributes any customer information, under any circumstance, including the information of people subscribed to our mailing list and email newsletter list. COOKIES: Cookies allow us to maintain what is known as a "user session." A session allows us to track your progress through our site and ordering system via the cookie. Your cookie from our site expires once you turn off your browser. INTERNATIONAL ORDERS: We can not accept international orders on our website. We would be happy to assist you with your order via e-mail, phone or fax: e-mail: info@valoart.com phone: 1 713 868 2346  HELP: If you need assistance or have questions at all about your order , we would like to help you ! Please do not hesitate: e-mail : info@valoart.com SHIPPING AND HANDLING COST: Order total (before tax)   standard shipping and handling (usa only) up to $150   $ 15.50 $150.01-$200   $ 25.50 $200.01-$350   $ 30.50 $350.01-$500   $ 35.50 $500.01 and up   $ 45.50